Terms of Use

Welcome to Barrna. Access to and use of www.barrna.com and the products and services available through the website are subject to the following terms, conditions, and notices (“Terms of Service”). By browsing through these Terms of Service and utilizing the services provided by our website, you agree to all the Terms of Service, including the Privacy Policy on our website, which may be periodically updated by us. Please check this page regularly to stay informed of any changes made to the Terms of Service.

We reserve the right to review, update, withdraw, or amend the services without notice. We shall not be liable if, for any reason, this website is unavailable at any time or for any period. Periodically, we may restrict access to certain parts or the entire website.

Definitions

For the purpose of these Terms of Use, wherever the context requires, “You” or “User” shall mean any natural or legal person who has agreed to become a buyer on the Platform by providing data during registration as a Registered User. The terms “Barrna,” “We,” “Us,” “Our” shall mean Ansa Private Limited and its affiliates.

Introduction

The domain www.barrna.com is operated by Ansa Private Limited, a company incorporated under the laws of India, with our registered office at XYZ India (“Company”).

Services

Barrna.com is an online retailer of apparel and lifestyle products offered at competitive prices. Membership allows customers to purchase a variety of products. Upon placing an order, Barrna.com shall ship the product to you and be entitled to payment for the service.

Additionally, we may provide information about other services we consider similar to those you are already using, have inquired about, or may interest you. Upon registering with us, we may contact you by electronic means (email, SMS, telephone) to inform you about these services.

User Account, Password, and Security: If you use the Platform, you are responsible for maintaining the confidentiality of your Account/Profile and Password. You are also responsible for all activities that occur under your Account Name and Password. If you provide untrue, inaccurate, or incomplete information, we have the right to suspend, terminate, or block your access on the Platform.

In case of a security breach or misuse of your account, we may request a password change or suspend your account. We are not liable for any loss or damage arising from your failure to comply with these provisions and policies. Your mobile phone number is treated as your primary identifier on the Platform. It is your responsibility to ensure that your mobile phone number and email address are up-to-date. Notify us promptly if your contact information changes. Failure to do so may result in unauthorized use of your account, for which we are not liable.

If you haven’t accessed the Platform for two years, your data, including transactional data, will be deleted from our records.

Third-Party Websites and Content

Our website provides links for sharing content on third-party websites. We take no responsibility for these third-party websites and disclaim all liabilities arising from any content listed on our website. We also disclaim liability for content posted by users on third-party websites.

Privacy

Our Privacy Policy, incorporated by reference, outlines how we use personal information. By using this Website, you agree to be bound by the Privacy Policy and warrant that all provided data is accurate and up-to-date.

Exactness of the Product

Product images on the website are for illustrative purposes only. While we make efforts to display colors accurately, we cannot guarantee precise color representation. Sizes and measurements are approximate. We take reasonable care to ensure accurate details, descriptions, and prices.

Pricing

We ensure accurate price details on the website, but errors may occur. If we discover a price error, we will inform you and treat the order as canceled. Prices may change without notice, but such changes won’t affect dispatched orders. Prices include applicable taxes.

Payment

Upon receiving your order, we conduct a standard pre-authorization check on your payment card. Goods will not be dispatched until this check is completed. Your card will be debited once the order is accepted.

Delivery

Various delivery options are available during the order process, with estimated delivery times displayed. In case of delays, we will inform you proactively. However, we are not liable for any mental agony caused by delivery delays.

Returns & Refund

For any information on returns and refunds, please refer to our Return Policy.
Intellectual Property Rights: All intellectual property rights related to the products shall be owned by the Company.

Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of India. Disputes shall be subject to the exclusive jurisdiction of the courts at Noida.

Indemnification

You agree to indemnify the Company, its directors, officers, employees, consultants, agents, and affiliates from any third-party claims, liability, damages, or costs arising from your use of this website, your breach of these Terms of Service or Use, or infringement of any intellectual property right.

Violation & Termination

The Company may, at its sole discretion and without prior notice, terminate your access to the website if we determine a violation of these Terms of Service. If terminated, you remain liable for ordered services until termination.

Disclaimer

The Company and its representatives shall not be liable for any damages arising from the misuse of customer personal information. Customers are solely liable for protecting their confidential information and are advised not to share sensitive details with anyone claiming to be a Barrna.com employee.

For questions, comments, or requests regarding our Terms of Service or the website, contact us at support@barrna.com.

Grievance Officer

In accordance with Consumer Protection (E-Commerce) Rules, 2020, the Grievance Officer’s contact details are provided below:
Head – Customer Experience Ansa Private Limited India
Contact: support@barrna.com

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